Conditions d’utilisation
Terms of Service
Last Updated: September 30, 2025
Overview
This website is operated by Lacto Labs. Throughout the site, the terms “we”, “us”, and “our” refer to Lacto Labs. By accessing this website and/or purchasing any products or services from us, you are engaging in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any of our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. The most current version of the Terms of Service is always available on this page. We reserve the right to update or modify any part of these Terms at any time by posting changes to our website. It is your responsibility to check this page periodically for updates. Continued use of the website or our Services following changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are of majority age and have given consent for your minor dependents to use this site.
You may not use our products or Services for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction, including but not limited to copyright or trademark laws.
You must not transmit any viruses, worms, or any code of a destructive nature. Any breach or violation of the Terms will result in immediate termination of your access to the Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if any information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.
This site may contain historical information, which is provided for reference only. We reserve the right to modify site content at any time, but have no obligation to update it.
Section 4 – Modifications to the Service and Prices
Prices for our products and services are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.
Section 5 – Products or Services
Some products or services may be available exclusively online and may have limited quantities. These are subject to our Refund Policy.
We make every effort to display product colors and images accurately, but cannot guarantee that your device's display will be accurate.
We reserve the right to:
-
Limit the sales of our products or services to any person, region, or jurisdiction.
-
Limit quantities of any products or services.
-
Discontinue any product at any time.
-
Refuse or cancel orders at our discretion.
We do not warrant that the quality of any products, services, or information will meet your expectations.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, per household, or per order. In such cases, we may attempt to notify you via the contact information provided.
You agree to provide complete, accurate, and current information for all purchases and to promptly update your account details.
Please refer to our [Refund Policy] for more information.
Section 7 – Optional Tools
We may offer access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties.
Your use of these optional tools is at your own discretion and risk. You should review and approve the terms of the relevant third-party providers.
Section 8 – Third-Party Links
Some content, products, and services may include materials from third parties.
We are not responsible for any third-party websites or content. We encourage you to review the terms and privacy policies of any third-party sites you access. We assume no liability for any harm or damages related to third-party transactions.
Section 9 – User Comments, Feedback and Other Submissions
By submitting any comments, suggestions, proposals, or other materials to us (with or without request), you grant us the unrestricted right to use, edit, copy, publish, distribute, and translate them.
We are not obligated to:
-
Maintain any comments in confidence;
-
Pay compensation; or
-
Respond.
You agree your comments will not violate the rights of others or contain unlawful, abusive, or malicious material. You are solely responsible for the content and accuracy of your comments.
Section 10 – Personal Information
Our Privacy Policy governs your submission of personal information.
Section 11 – Errors, Inaccuracies, and Omissions
Occasionally, there may be errors or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct these without prior notice, including after an order is placed.
We are not obligated to update any information, except where required by law.
Section 12 – Prohibited Uses
You may not use the site or its content:
-
For any unlawful purpose
-
To solicit unlawful acts
-
To violate laws or regulations
-
To infringe on intellectual property
-
To harass, abuse, defame, or discriminate
-
To submit false or misleading information
-
To upload malware or malicious code
-
To collect personal data without consent
-
For spamming, phishing, crawling, or scraping
-
To interfere with security features
We reserve the right to terminate your use of the Services for violating any of the above.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, timely, secure, or error-free use of our Services.
All products and Services are provided “as is” and “as available” without warranties of any kind. We do not warrant that the results obtained will be accurate or reliable.
To the fullest extent permitted by law, Lacto Labs and its affiliates shall not be liable for any damages arising from your use of the Service or any products purchased, including but not limited to lost profits, data loss, or other consequential damages.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless Lacto Labs and our affiliates, employees, contractors, and partners from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
Section 15 – Severability
If any provision of these Terms is deemed unlawful or unenforceable, that portion shall be severed without affecting the validity of the remaining provisions.
Section 16 – Termination
These Terms remain in effect until terminated by either you or us.
You may terminate by notifying us that you no longer wish to use our Services. We may terminate your access without notice if you breach any Terms. All obligations prior to termination will survive.
Section 17 – Entire Agreement
These Terms, along with any policies posted by us, constitute the entire agreement between you and Lacto Labs and supersede all prior agreements and communications.
Any ambiguity shall not be construed against the drafting party.
Section 18 – Governing Law
These Terms are governed by the laws of Canada. Any disputes arising shall be resolved in accordance with Canadian law.
Section 19 – Changes to Terms of Service
We may revise these Terms at any time by updating this page. Your continued use of the website after any changes constitutes your acceptance of those changes.
Section 20 – Contact Information
Questions about the Terms of Service should be directed to our email: info@lactolabs.com
